T&C's
If you place an order with us the following terms of trade will apply...
Terms of Trade:
Once registration is completed, 7 days is provided for payment to be received to secure space and any special pricing. Responsibility for ensuring payment is made rests with each named individual on the account, despite whether a company, firm or business name also appears on the account. Credit may be extended at Growth Development's discretion, understanding that full payment will be made by the 20th of the following month. You agree that we may charge an overdue fee of 10% for each month an account (or part of an account) remains outstanding following the first overdue reminder notice.
Withdrawals and Non-Attendances:
If you cancel within a 14 day period of booking, your invoice will be voided. Should your circumstances mean that you are no longer able to attend you are welcome to transfer your registration to another person from your organisation at no additional cost (please advise us so that we can amend our records).
If you have already paid the invoice and a replacement isn’t possible, refunds will be made in line with the following schedule. If we receive notice of cancellation more than 30 business days prior to the event we will provide you with 50% refund. If we receive notice between 30 and zero business day(s) prior to the event no refund will be provided.
In situations for un-notified non-attendance on the day, payment of the full invoice is still required. All amended and reissued invoices still need to be paid by the original due date.
Exceptions will be made to the above schedule for event withdrawals in the following COVID-19 related instances:
You and/or a dependent/close contact are experiencing symptoms of COVID-19
You and/or a dependent/close contact have tested positive for COVID-19 within the last 2 weeks
You and/or a dependent/close contact are awaiting COVID-19 test results
Alert Level restrictions are preventing travel
Cancellations:
In the unlikely event the training does not go ahead we will re-schedule and/or offer an alternative option such as online delivery. If the event is cancelled and no alternate option offered, all delegates who have paid in full will be offered either a credit on a future Growth Development event (within 12 months of the cancelled one) or a full refund of their registration fee. All refunds must be requested in writing and clearly identify the bank account the refund is to be made to. We accept no responsibility for any other costs incurred by delegates as a result of an event cancellation.
